Massachusetts: In-Person Identity Verification Procedures for Background Checks Modified


All Employers with MA Employees


April 9, 2020


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(888) 378-2456

The Massachusetts Dept. of Criminal Justice Information Services (DCJIS) recently issued emergency regulations modifying the process for verifying the identity of an individual for whom a background check will be run through DCJIS’s iCORI database (CORI). As part of the normal CORI process, individuals must provide written authorization to run their criminal history and requestors must verify the individual’s identity in person. Because employers must limit in-person interactions due to COVID-19 and associated public safety restrictions, requestors can verify an applicant’s identity via teleconference rather than the usual in-person process.

Additionally, if a requestor is unable to verify an individual’s identity in person, by notary, or by teleconference, then the requestor may petition DCJIS for approval to use an alternative means to verify identity. Upon termination of the current state of emergency, all CORI requests verified in this manner must be verified either in person or through submitting a notarized CORI Acknowledgement Form within seven business days. Employers should track all individuals verified pursuant to these emergency measures in order to later obtain timely identification verifications.

Action Items

  1. Review the emergency regulation here.
  2. Implement videoconference verification procedures, or request permission to use alternative procedures.
  3. Track individuals verified using video conference or alternative verification procedures.
  4. Once the state of emergency is lifted, review identification documents in person within seven business days.
  5. Subscribers can call our HR On-Call Hotline at (888) 378-2456 for further assistance.

Disclaimer: This document is designed to provide general information and guidance concerning employment-related issues. It is presented with the understanding that ManagEase is not engaged in rendering any legal opinions. If a legal opinion is needed, please contact the services of your own legal adviser.

© 2020 ManagEase

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