By Paul Falcone
1997, American Management Association

Softcover, approx. 215 pages
Not only good questions, but great text explaining why to ask them and how to analyze the answers to learn what they may be telling you about your candidate. Includes role-playing exercises.

By Roger Fritz
2001 National Press Publications

Softcover, approx. 300 pages
A good survey book covering the issues commonly encountered by new managers. Covers things like how to allocate time effectively, create workable plans and empower employees. Includes good self-evaluation and change management tools.

By Meryl Runion
2005, McGraw-Hill
Softcover, approx. 175 pages

Hundreds of ready-to-use phrases for any management situation. A great tool to strengthen verbal communication, especially in difficult situations. Managers will find phrases for every occasion from effectively presenting new ideas to informing teams about cutbacks in resources or headcount.

By Patrick A. Lencioni
2006, Random House

In his powerful story-telling style, Lencioni focuses on five key areas that cause teams to fail: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. This book is not for the faint of heart, but will be valued by those who thirst for change in their team dynamics. A useful tool to help identify behaviors that roadblock success as well as provide insight into the change process.